Shipping

USE CODES IN CHECK OUT:

I KNOW SHIPPING IS EXPENSIVE! SO MY WAY OF SAYING THANK YOU PLEASE USE THESE CODES

FOR ITEMS OVER $100 ENTER PROMO CODE "5OFF" FOR 5% 

ITEMS OVER $150 IS FREE SHIPPING ENTER PROMO CODE "FREESHIP150"

 

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times WITH NO TRACKING

North America: 7-10 business days

Europe: 1-2 weeks

Australia, New Zealand and Oceania: 1-2 weeks

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

 

SHIPPING INFORMATION

△ If you want to save yourself some shipping cost and pick up if you live in Calgary, I am more then happy to accommodate. Please send me a message and we can make arrangements. 

 

△ Shipping REGULAR mail will be $4.00 postage including a padded package and information with a business card. 

PLEASE NOTE: *NO TRACKING* and generally arrives 7-10 business days depending on your location. This ONLY applies with Smaller items that can fit through a 2cm slot to be considered a regular mail.

△Canada post only allows smaller items to pass through a 2cm slot to be considered a Regular mail.  But some bulky jewelry with the crystal pendants, or any of the crystal items that are bigger, They don not fit through a 2cm slot. I made it a flat rate of $12.00 to ship bulky items. Which I know sucks to pay for the extra cost of shipping!! BUT Items will always come in a padded package AND a tracking number for this rate. This is within Canada only that the Tracking number applies. it'll take 2-4 business days depending on your location. Generally 4 business days out East!

△ Shipping to USA is a flat rate of $5.00 and can take upwards to 2 weeks to arrive. It has to make a long journey to get to you!  

 

△ If you live in America or World wide and want to upgrade to a parcel with a tracking number, please direct message me so we can work out a shipping option that is right for you. 

 

△  if you have a regular package item for $4.00 and you want to upgrade tracking for $12.00, there will be an option in check out.  

 

△ Please note, Dreamcatchers and Home decor items will be sent in a package or a padded envelope depending on size and location. $30 flat rate for the the larger ones Because these aren't easy to ship! they have a lot of work put into them to make sure they arrive safely to you. Again Canada post charges based on weight and height of the package, so generally these are a lot bigger on the scale! $30 will give you express mail and a tracking number!!  So it ends up becoming pricy. Please message me if you can pick it up in Calgary if you'd like to save shipping costs!


△ If your item breaks at any time, please shoot me a message and I will fix it for you. We will just figure out shipping. I would love nothing more then have you be happy with your purchase. 

 

Returns & exchanges

I gladly accept exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept returns or cancellations.

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

 

 

Local? you can pick up in calgary

△ If you want to save yourself some shipping cost and pick up if you live in Calgary, I am more then happy to accommodate. Please send me a message and we can make arrangements. 

△ Shipping within Canada just REGULAR mail will be $4.00 postage including a padded package and information with a business card.  NO TRACKING and generally arrives 7-10 business days depending on your location. This is ONLY with Smaller items that can fit through a 2cm slot. Canada post only allows smaller items to pass through a 2cm slot without it becoming a parcel.  But some bulky jewelry with the crystal pendants, They don not fit and I made it a flat rate of $12.00 to ship bulky items. Items will always come in a padded package. This is within Canada. 

△ Shipping to USA is a flat rate of $5.00 and can take upwards to 2 weeks to arrive. It has to make a long journey to get to you!